🏆 COMING SOON: Target more effectively with AI-suggested segments and a new segments experience!

Yes, this was the #1 thing I was looking for in this update. To be able to have categories for which different segments live. It is so hard to look through all the segments at one time with no organization or re-ordering.

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will this feature be available for all pricing plans?

Hey @biohacking-chris, yes this will be available for all pricing plans :grinning:

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Hi everyone, it’s here!! Early access is now enabled—if you signed up, you’ll find it available in your account.

Navigate into contacts and you will see a new segments sub-nav to access the new segments overview page, AI-suggested segments, and saved library.

Feel free to let me know if you have any questions or feedback about the new update. Thanks!

I’ve signed up 4 or 5 days ago but still cant see the new feature in my account

Hey @biohacking-chris, I just DM-ed you within the community chat. Can you please let me know and I can assist. Thanks!

Hello! I signed up for early access but Segments is not appearing in my Contacts section.

Also, I received an email today asking if I’m enjoying the new Segments experience, and I tried to reply explaining the problem, but I got the following error:

A policy required TLS transmission, but a TLS connection could not be established. For more information, go to Send email over a secure TLS connection - Google Workspace Admin Help

Hi @ameripharma, I just DM-ed you within the community chat. Can you please let me know your activehosted and I can assist. Thanks!

Hello! We have the same issue. I’m eager to try out the new AI Segments feature but can’t see it in my navigation menu. My activehosted: mobelgroup
Thanks in advance.

Hi @mobelgroup, I’m on it. I’ll alert the team to enable your account and keep you posted. :slightly_smiling_face:

Hi @mobelgroup, you should be able to see the new feature now, feel free to let me know if you have any questions or feedback about the new update . Thanks! :slightly_smiling_face:

This new segment building is such a great improvement! :clap:

I really like the ability to build segments based on other segments. Now we can start becoming really modular. :package: :package:

One minor bug I discovered though is that the segment listing only shows the original segment name, no matter how many times I change the name. But I hope that will be fixed soon?

I’ve tried to clear the cache and also login from an incognito window, but the original name is still shown in the list. Clicking to the segment details, the new and correct name is displayed. Very confusing.

Ps. Please fix the ability to upload images here on the community.

Regarding the images in the community, it appears that the functionality varies for some users. For those experiencing difficulties, I recommend a workaround: copying and pasting the image from a Google Doc or utilizing a tool like Zight to populate a url of the image. In both cases, if you insert the image using a url rather than using the image icon, it should populate correctly.

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Hey @enhanza, thanks for letting us know. We’re investigating, I’ll let you know once we have an update.

Thank you for looking into it. I have the same issue with the segment deception.