I’m new to Active Campaign. I want to capture Company Name when somebody fills out a form. That appears to be an attribute of the “account” entity. Should I just use “account” and rename it to “company” or “organization”? How do other people handle this?
Thanks,
-billb
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Hey! Sorry we missed this when it was originally published, but in the spirit of providing insight on this question, I’ll be happy to take a look!
When it comes to forms meant to capture new contacts, it is recommended to only use the fields from the “contacts” section, I would suggest creating a custom field within the same contact’s tab and name it “company name”. Once the new field is created, you can drag it into your form, and you should be good to go!
Hope this helps, and don’t hesitate to reach us back with any questions!