There used to be a simple Wait action for day of the week - Wait until the Contact’s Timezone is DAY OF THE WEEK. Now its like this whole thing with adding goals and if/then actions and its really confusing. Why do changes make things more complicated?
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Hey there! This option is still available under Wait until conditions are met. This is using the same segment builder you would have been using before to access these conditions prior to the release of the new version.
We simply moved some of the more common options users were configuring in the segment builder (Wait until a specific day, Wait until a custom field) into their own types to make them more accessible and approachable.
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Hi @fppathfinder - I am sorry to hear you are having issues with our new updated wait steps. There should still be the ability to set up a “wait until day of the week” per this article: https://help.activecampaign.com/hc/en-us/articles/360021809280-Date-and-Time-conditions-in-automations#h_01JJT3PSPD0PARMZVD45NGD1BA
If you are not seeing that in your account please let me know.
I do not see this option.
You can choose the date but not the day of the week.
PLease check out this screenshot and let me know.
Yes thank you! The person I was on support with took me a round about way, but when I scaled it back that was the only thing I needed to do - no goals ended up being needed. Thank you!!