Both world countries and USA states in forms

Ask a question Email Marketing
1

Hi,
My company works for clients all around the world. Thus I need to collect the “Country” information in the forms. I have created two forms in AC and integrated them on my website (wordpress).

The questions are:

  1. How can I shorten the country list and add an “Other” field that, if selected, make a free text field appear to fill in?

  2. How can make the USA states list appear only if “USA” is selected from the world country list?

thank you for helping
Lorenzo

1 Like
2

Hi Lorenzo,

While I am very happy to be proven wrong, unfortunately, I do not believe that ActiveCampaign’s forms support conditional logic of this kind at the moment.

They don’t have the option to have a free text field if an “Other” category is selected and they don’t have the option to show fields if certain selections have been made.

We have had to get around this by using other forms in WordPress which allow for this kind of conditional logic and then integrating these forms into ActiveCampaign, so that the selected answers are brought over into the COntact records.

It is a feature that i would love to see in ActiveCampaign though.

Again, if someone else knows more than I do and can tell us both how to do it, I would be delighted.

3

Thank you for your valuable reply. While waiting for others to comment, can I ask you which wordpress plugins you use to have conditional fields?
Is there any indication I can give to my webmaster?

4

Hi Lorenzo,
We have just started using Gravity Forms. It seems to have some pretty good conditional formatting options and has an integration for ActiveCampaign, meaning you can easily bring the data into your contact fields.
That might help you achieve some of what you are looking to do.
If you would like any technical help with any of it, feel free to contact us on hello@zephi.co.uk and we will happily see what we can do.