Hello,
When we we be able to start converting our legacy segments to the new Segments?
Hi @berghof53449, we’re currently working on something in the pipeline, stay tuned! We will make sure this gets addressed. Thank you for your patience!
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Hi @12thbean, thank you for your question! With this new update, you can send directly to a list or contacts with a specific tag, without needing to send to a segment. While excluding segments from campaigns isn’t available right now, you can upvote this idea here- https://ideas.activecampaign.com/ideas/AC-I-14828.
Hi @winestyles, thank you for reaching out! At this time, there isn’t an updated API feed available. However, we recommend continuing to use the existing API for your imports and segmentation. Additionally, we are interested in learning more about your API usage details, is there any additional information you can share with us on this use case, as this is something we are thinking about.
If there are any future updates, we’ll be sure to inform you. Please let us know if you have any other questions or need further assistance!
Hi @health-union, thanks for the suggestion! I’ll share it with our team for future consideration. While folders aren’t available for segments yet, once the new segment experience goes live we suggest to align with naming conventions with all the segments. We will have an updated search and sort that will allow you to easily find your segments. Happy to learn more about your use case and dive deeper.
Hi @marcelo-marchetti, happy to hear!! Make sure you’ve signed up for our early access for segments to get exclusive access to test once this becomes available. 
Sign up here!
Hi @cryptobanter46845, this feature will be available in the upcoming weeks, stay tuned! I will make sure we announce it as soon as this becomes available. Thanks!
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Hello,
Will the Saved Segments feature be available to use in Wait Conditions and Goals in Automations, or is this only for campaigns?
Hi @cryptobanter46845, this will be available as well in wait conditions and goals in automations along with campaigns.
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Any news about a date for the release? And will we be able to get an easy overview on our subscribers geographic location?
Hi @oase-outdoors, there’s not an exact date available for this yet. But I will keep everyone posted as soon as it becomes available! That’s a good feedback you’ve provided, I will pass this along to our team for future iteration consideration. Thanks!
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Yes, this was the #1 thing I was looking for in this update. To be able to have categories for which different segments live. It is so hard to look through all the segments at one time with no organization or re-ordering.
2 Likes
will this feature be available for all pricing plans?
Hi everyone, it’s here!! Early access is now enabled—if you signed up, you’ll find it available in your account.
Navigate into contacts and you will see a new segments sub-nav to access the new segments overview page, AI-suggested segments, and saved library.
Feel free to let me know if you have any questions or feedback about the new update. Thanks!
I’ve signed up 4 or 5 days ago but still cant see the new feature in my account
Hey @biohacking-chris, I just DM-ed you within the community chat. Can you please let me know and I can assist. Thanks!
Hello! I signed up for early access but Segments is not appearing in my Contacts section.
Also, I received an email today asking if I’m enjoying the new Segments experience, and I tried to reply explaining the problem, but I got the following error:
A policy required TLS transmission, but a TLS connection could not be established. For more information, go to Send email over a secure TLS connection - Google Workspace Admin Help
Hi @ameripharma, I just DM-ed you within the community chat. Can you please let me know your activehosted and I can assist. Thanks!
Hello! We have the same issue. I’m eager to try out the new AI Segments feature but can’t see it in my navigation menu. My activehosted: mobelgroup
Thanks in advance.