ActiveCampaign Forum

Woocommerce Abandon Cart Not working


#1

Hi, I believe the abandon cart set up with woocommerce is not working at all. I have flagged this to support and its been more than a week and there is no updates, no solutions and not even an attempt to troubleshoot. I was really sold on the deep data integration features but it just is not working.

The ActiveCampaign support staff also verified that it is not working. The email contact exists, a cart was abandoned but no reminder emails are being sent.


#2

Hi @passionhome,

I see that you have a support ticket that is being worked on by our dev team and they are working to resolve this for you.

I have also alerted the support team of your post here in this forum.

Thanks!
Vera


#3

I am having the same issue and have several tickets open. Did you ever get this resolved?