ActiveCampaign Forum

Vimeo thumbnail not showing


#1

I added a Vimeo video to my email but in the tests I can’t see any thumbnail, there is only a blank, white space where the video should be. If I click the blankspace I get taken to the video … but I don’t think many will know to do that!.

Any suggestions on how I can make the thumbnail appear? Is there something I’m doing wrong or is the issue elsewhere?

(The privacy settings I’ve set on Vimeo are: “Anyone” can watch; “Nowhere” on the embedding… )