I am trying to get the contact ID of a contact by searching via phone number. We are trying to get Active Campaign to post call records to notes using a Yeastar PBX. The PBX uses an XML file for instructions.
My problem is I can’t seem to get records even using a curl command. I try the following, which I think is how it should, but it comes up blank,
curl -s -X GET ‘%api_url%/api/3/contacts?phone=%2B12125551212&search=phone&segmentid=null&status=-1&orders[id]=ASC&orders[email]=ASC&forceQuery=0’
-H ‘Api-Token: %api_key%’
-H ‘accept: application/json’
Hey! The issue is that ActiveCampaign’s API doesn’t support searching contacts directly by phone number using the search parameter.
I would use the field value search:
curl -X GET ‘https://youraccountname.api-us1.com/api/3/contacts?filters[fieldValue]=PHONE_FIELD_ID_%2B12125551212’
-H ‘Api-Token: YOUR_API_KEY’
-H ‘accept: application/json’
- Find your phone field ID:
GET /api/3/fields
- Use format:
filters[fieldValue]=FIELDID_PHONEVALUE
- Phone must be in E.164 format (+12125551212)
Your issues: 
search=phone — Not a valid parameter Make sure %api_url% is actually replacing with your full API URL Remove segmentid=null
Try searching by email first to verify your API setup works:
curl -X GET ‘https://ACCOUNT.api-us1.com/api/3/contacts?email=test@example.com’
-H ‘Api-Token: YOUR_KEY’
Quick test: Try searching by email first to verify your API setup works: