ActiveCampaign Forum

Tag > Automation Remove Tag > Repeat (Start Automation Again on Retag)


#1

We have the following automation which triggers when a LoggedIn tag is added.

We complete an action and then remove the LoggedIn tag.

Currently when the LoggedIn tag is added again is does not start the automation again… even though it should.

Is there a setting somewhere preventing the same automation from running?


#2

I just wanted to share that I found my own answer. I want to share it here for anyone else with the same question/issue.

In order for the automation to be able to repeat you have to set up the trigger to allow it to be ran multiple times.

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When it wasn’t working “Runs” was “Once”. I changed it to multiple times and things are working well.