ActiveCampaign Forum

Issues with "Wait until site is visited"

Hey, I’m having issues with the “Wait until site is visited”.

I’ve ran many tests and my contact always stays in the queued position, even when the site has been visited multiple times.

Is there something not properly set in my automation which would cause this issue?

Change the Wait to simply “wait 1 day”. Your If/Else condition below the wait already contains the condition for visiting the URL, so there is no need to have it in the Wait as well.

Ok, but that won’t fix my issue and will make my contact go to the “No” path because it doesn’t detect the contact has visited the webpage although he did many times…

I also know that the tracking is properly set because I see the “Conversations” widget on the page.