ActiveCampaign Forum

Instapage integration, autoresponder not working

Hey guys, I have an integration with Instapage. When a user fills out a form, they send the information into ActiveCampaign. I see that the user gets put into my list, but then the autoresponder email doesn’t go out!

Anyone know what’s up with this / how to fix it?

1 Like

Hey @q5871,

There could be a couple of things at play here. Given that, I would suggest reaching out to support and we can get this taken care of.

Cheers,

Perry

Having the same issues. Everything is installed but autoresponder isn’t firing with IP form submission.

Like pleon suggested, did you try reaching out to the ActiveCampaign support staff?