ActiveCampaign Forum

Email designer problem


Hello all,

I have an issue with the email designer. Every time I insert a button or social media element, the background of my email will change to black automatically.

If I try to restore it manually to the initial color, it won’t work.

This is really annoying. I do not know what to do. I’ve already spend a lot of time, trying to create the email from scratch several times, but each time I insert my button, it gets black and there is nothing I can do.

Many thanks,


Hi Laura,

Looks like this was a temporary issue. Let me know if you’re still seeing this. Thanks!



It is solved now. Thank you.