Our company is working with a lead generation service called “Lead Genesis” (www.leadgenesis.com), and they asked for some information regarding our CRM’s (in our case, ActiveCampaign) “posting URL” and “JSON post body” (or the “source fields if your CRM doesn’t use JSON”). I gave Lead Genesis our API URL and key, as well as the desired fields since I don’t know what “JSON post body” means or if AC uses it. After being given this information, Lead Genesis sent a test to AC which returned an error (found here: Lead Genesis Integration Error). Is this something due to me perhaps not giving the correct information, or is this an error on the part of Lead Genesis setting up the integration on their end?
Hi, I’m Tim, the integrations product manager at ActiveCampaign. I’ve submitted your info to our technical support team, who will be reaching out soon. Thanks!