ActiveCampaign Forum

Conversations Addons Session



I started yesterday the conversations addon to create a chat on my platform with Active Campaign.

I follow this link

to create my own chat snippet for my platform.

All the User of my platform have an account on Active Campaign, so when they login, the javascript associate the user email to the chat with

vgo('setEmail', 'Email_Address_Goes_Here')

and work!! The created chat is automatically associated to the right account of the User.

But now there is a problem: if the User changes, the new User is automatically associated to the previous chat, and i don’t want it :smiley:

On Active Campaign, the previous account is no more linked to that chat, which is instead linked to the account of User 2.

Since the user is already logged in, I blocked the insertion of the form for the email

Is there any solution to solve my problem?