ActiveCampaign Forum

Contacts Stuck in Automation (Wait Condition)


#1

Hi,

800+ of my contacts are stuck in an automation. They are not moving past the 5-minute wait condition. Please check the screenshot here: https://cl.ly/5667ae1ed59b

Please help


#2

Hi @skillstofreedom,

Looks like Support was able to answer your question via email. For technical issues such as this, please reach out to our Support team as they will be able to help answer more directly.

Thanks!