I’m a new Active Campaign convert and was excited to get started on tagging leads as they come through our subscription form. Based on the responses on the form (checkboxes next to products and services of interest to that potential customer), I want to add tags so that I can keep track of information that might be relevant for those potentials.
I set up an automation, thought I double-checked the logic and was good to go - but when submitted test information I found that my automation wasn’t actually working. I don’t know if I over complicated everything by trying to do too much, if there’s an error in my logic, or if I simply wasn’t setting up the automation correctly in the first place. Below is a screen cap of some of the automation that I set up.
I looked through the help articles and the forum to see if something like this has already been answered, but I didn’t see anything.
Any help would be greatly appreciated! Thank you.