Adding SMS Credits

When I add additional SMS Credits, do they hit the account immediately or will I need to wait until the beginning of the month?

Hi Mike!

With Conversations being sunset, we suggest two alternative routes:

  1. ActiveCampaign SMS Marketing
  • Two-way SMS messaging with broadcast campaigns, automations, and centralized inbox management
  • Website visitors can start conversations via web forms that automatically send welcome messages
  • Advantages over Conversations:
    • Mobile number requirement filters out low-quality leads that are unlikely to convert
    • Use Active Intelligence to efficiently reply to inquiries and support questions, plus get conversation summaries so your team can get up to speed quickly and move conversations forward
  1. ActiveCampaign WhatsApp Messaging
  • Two-way WhatsApp messaging with broadcast campaigns, automations, and centralized inbox management
  • Website visitors can start conversations via WhatsApp button integration
  • Advantages over Conversations:
    • Rich media support with global reach and mobile app accessibility for both iOS and Android
    • Automated outreach campaigns with robust lead follow-up capabilities
    • Setup customer qualification funnels to automatically prioritize high-quality leads for your sales team

Both solutions offer enhanced automation capabilities and ongoing product investment, allowing us to better serve your customer communication needs.

I hope this helps!