ActiveCampaign Forum

Add to automation (or actually add engagement score) when clicking on a HTML link


Hi there, since we use a button in an e-mail where we use HTML instead of the normal ‘link’ option - is there a way to activate an automation just like in the wysiwyg editor by adding some code to the link?

we actually want to start an automation where we will add customer engagement score - so if there is a direct link to do that it will workout as well, but also fine to do it with an extra automation.


A succesfull answer from Support:

Hi Sven,

You can still use the “link clicked” trigger. In the campaign summary page, if you click on customize next to link tracking and you see the link in there, then you should be able to trigger an automation using that link click.