ActiveCampaign Forum

AC tracks not all website visiting

Hi guys,

times a question. I’m confused.

I have created a landing page with an AC form, on which someone has to enter their email address and get the content behind it. When the form is sent, this email is added to a list.

What irritates me now:

For some contacts, I then see in the events that they have visited the site, i.e. site tracking. For some I only see that they have subscribed to the list.

How can that be? In order to subscribe to the list, the page must have been visited.

Before the whole comes a Cookie query that you have to agree to.

So how can it be that some visits are tracked and some are not?