ActiveCampaign Forum

AC Not sending emails when people subscribe

I have set up a list, a new campaign with an autoresponder, and my test email works. When I sign up on my opt-in form on my website, the contact is added to my list. Also, I can send a test email of the autoresponder. BUT, the autoresponder DOES NOT send.

Can anyone help, give me tips/troubleshoot?


@koralorde did you ever get the autoresponder to work? Is the autoresponder turned OFF for existing contacts?