Facebook Messenger Integration

CommunityAdmin
CommunityAdmin Community Manager
edited November 2020 in New features

The Facebook Messenger Integration is now available for use in Conversations! Connect your company’s Facebook page to your Conversations account so your customers can reach out with a question using Facebook Messenger.

Each chat that comes in on Facebook will route to your unified inbox, so you can support those conversations just as you would a web chat. Customers can then be added to ActiveCampaign as a contact, with all conversations data updated in their contact record. Learn more about this new Integration in this blog post.

Not using Conversations? Sign up for a free trial to give the feature a test drive.

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